However, if you are looking to save a little money on playing somewhat older games or those silly Nintendo games that never drop in price, then GameFly may be a service that would benefit you greatly. Not a member? You can still buy used games at a low price, or start your membership today to buy video games online with ease.
GameFly, Inc. The one-stop shop for gamers features over PC games to buy and play, Unlimited PC Play with hundreds of Windows games to play for free for GameFly members, and access to more than console and handheld titles for rent, purchase and pre-order. Epic Games Store. The Epic Games store is a relatively new player in the online gaming store area. Humble Bundle. Green Man Gaming and Fanatical.
Game Publisher and Developer Sites. Card games. What happens if you cancel GameFly with a game out? Does GameFly charge you right away? My son joined Gamefly about 8 months ago and he recalls that 6 of his 8 game shipments were late. The typical ship time is 6 days not 2 — 4 as advertised. However, the latest game has yet to arrive after a delay of 12 days.
The reship is now late too 5 days and counting…. On behalf of my son, I submitted a request for refund of half of the monthly membership fee for this month August.
This seemed resonable because Gamefly does not use the most reliable shipment methods and therefore should provide compensation to a member for any policies shipping or otherwise that result in failure on their part to perform to contract. Retention increases Gamefly profits regular billing to our credit card occurs regardless of whether or not my son receives the game.
Providing shipment tracking numbers would be helpful here, but expect an increase in membership costs to cover the extra shiping. However, for my son and I, we would rather pay extra and get the games as promised than to suspect you are being taken in a con. It amazes me to see people giving the USPS such an easy time. My brother delivered mail for a few years before he quit in disgust at the inefficiency and corruption — literally tens of thousands of pieces of mail get lost or misdelivered every day.
I opened a Gamefly membership for my son almost 2 years ago and it has been a lot of frustration. Interesting, huh? Squeaky wheel gets the grease, right? As for the comments about about Richard working for the company I gotta say, there are a LOT of new competitors on the scene looking to get a piece of the market. Just food for thought. Whatever issues they may have had in the past around shipping have been resolved.
What can else can I tell ya? I am actually sitting on two games that I am afraid to send back because the 5 of the last 10 games were lost in transit, either to me or from me. I have the temptation to send them registered and cancel my account, though. I was looking at the list today and it seems they were all game cube games.
Pretty strange as his PS2 games have never gotten lost. Their last 2 games they sent us, we only received 1, so I reported the last one as not received. Now I get a letter saying how frustrating it must be for us, but if it continues they might have to review my account. I am sick of it.
We have had gamefly for 1 yr. I am going to quit them when our last pmt amount is up for the month. We go into the post office and give them to a person. Just as we do our netflix. We like to make sure that a person there gets them. We have never had an issue with Netflix. But Gamefly is different. We returned a Star Wars game in June of this year and they have yet to receive it.
They say it is still out and rented even though I have reported that they must not have received it at least 4 times so far. I have even made a claim with post office about that game. They have sent the wrong games and when we have returned them saying wrong game sent, it takes them 2 weeks at least to figure that out after I have reported it.
People have asked us if it is good adn I say no. Too inconsistant. I do not recommend Gamefly to anyone. As a result of their research, they decided to shift their focus completely on their primary business which is physical movies.
So, as of now, there is no longer gaming rentals available on Redbox. Founded in , GameFly started out as a video game rental service that mailed video game discs to customers for a monthly fee. The answer is yes. Some series X that are also One compatible are already listed. Please note, all used game and movie purchases are final.
No one from the GF team would even bother to help me but "type" up the same two-three paragraphs and tell me that my billing date doesn't matter, it would always be the day I registered in a month. We'd like to assist you in a resolution. Please e-mail [email protected] and mention your post. We hope to hear from you soon. I Also protect myself.
I made a loadable card, just to do business with GF. I received a 2nd and final notice about my account, in the same day! Also, between those emails. I responded that this would be handled. Sorry, I didn't handle it in a hour. If GF wants to cancel my account, go ahead. I'll do my part tomorrow. If GF can't wait, bye! We are sorry for the hassle and would like to help you out! Please e-mail [email protected] and mention your post, so we can make it right! Hi Kristine, we are sorry for your experience.
If you haven't spoken with a Rep already, please e-mail [email protected] and mention your post so that we can help you out. Admittedly, there were a lot of shipping issues. For about two months straight, every game I would send back would take forever to get back to Gamefly or otherwise never show up and I'd have to file a "shipping issue.
Turns out, the mail carrier was stealing the games from our outgoing mail! USPS apologized and said all was taken care of and the next week, we had a new mail carrier. I figured all was fine and dandy. I contacted Gamefly then to let them know what had happened with USPS and that I was willing to replace the games that were stolen more than generous, IMO, since it wasn't my fault but it happened on my watch.
They refused to take my money for the games and instead said "we cannot and will not consider to reinstate your account until after the games have been returned to us. I tried up and down to explain to them that this is out of my control. They're not likely to see those games again, if they haven't already, since it's been determined what happened and USPS apparently never was able to recover the stolen property.
Unfortunate, but why would Gamefly decide that means I can't do business with them any more?! It's completely ridiculous. I'm extremely upset about it. There's no other competent game rental services around so this basically means I'm SOL. Though, frankly, from the way their chat rep Crystal acted toward me, I wouldn't want to bother with them again anyway.
She was totally unhelpful and didn't even seem to read my replies to her messages before spitting out another cookie-cutter answer. Bottom line, I'm very disappointed and don't know that I would deal with Gamefly again if offered the chance. I certainly would warn anyone who asked me not to get involved with them We are sorry to read about your situation with GameFly and would like to help by further reviewing your account.
Please e-mail [email protected] and mention your post so that we can have further review your account and reach out to you directly. GameFly is unaware of the European refund law the one giving you a 14 day period to cancel your online purchase and they will simply refuse a refund. I am fully aware on how this law works, including the special rules for digital content. GameFly is NOT allowed to refuse my refund just because they think they can overrule the European consumer protection laws with their terms of service.
If they can overrule the law, why are there consumer protection laws in the first place? Sadly I doubt I can do anything in the direction of sueing them because I cannot afford a lawyer. I guess my money is gone and the bad guys win. I just hope more people realize the illegal practices of this company. We are sorry to read about your issue. Please e-mail [email protected] and mention your post and we will reach out to you as soon as possible.
I wish a Co. You can't get them on the phone like years ago. Their brainless drones that you are forced to talk to are best at copying and pasting in canned useless responses like I'm sorry for your experience, we do apologize for the inconvenience. Is there anything else we can NOT help you with? That's their favorite one. They do nothing! A monkey could do their job.
We are sorry to read about your frustrations with GameFly and would like to help provide a resolution. All our Reps are located in the US.
Please e-mail [email protected] and mention your post so that we can have Supervisor reach out to you directly. My address and not yet been updated for my credit card billing address as I moved a year previously. When I tried to update my address, the system refused to allow it. Multiple attempts at trying to correct the address for their system put my credit card on a hour hold and I could no longer take advantage of the sale.
I emailed the company 3 times and the only response I got back was that the rationale for their turning them my credit card was because of the wrong address and multiple attempts. It was a stupid answer is all I was time to do was correct the address. Now almost 2 months later still attempting to correct the address they have on file, the system will not allow you to change the address of an existing credit card they have on file.
They claim to have high security measures, however will not allow the customer to correct their own information. Despite attempts at calling and emailing, they will not respond and I have been a customer for several years buying many downloads and rentals from them.
We'd like to assist you in this as soon as possible. Please e-mail [email protected] and let us know the e-mail address linked to your account. We look forward to assisting you.
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